- #PROLIANT ML350 G6 DISK LED BLINKING AMBER SERIAL NUMBERS#
- #PROLIANT ML350 G6 DISK LED BLINKING AMBER SERIAL NUMBER#
#PROLIANT ML350 G6 DISK LED BLINKING AMBER SERIAL NUMBERS#
Details are provided in the Resolution section of this advisory.Ĭertain serial numbers of the following HP 2.5″ Enterprise SAS 10K RPM 6G Hard Disk Drive models that shipped from HP between January 18 – Februand April 1 – (no other date ranges are affected) and identified by the HDDTool Utility listed in the Resolution section of this advisory:
#PROLIANT ML350 G6 DISK LED BLINKING AMBER SERIAL NUMBER#
The HDDTool Utility identifies affected hard drives based on the hard drive serial number and then generates a message advising if a hard drive replacement is required. The drive is expected to fail if allowed to continue operating in this condition.Īs part of HP’s ongoing commitment to ProLiant server and Storage customers, HP has developed the HDDTool Utility that allows customers to quickly identify affected models of hard drives that are susceptible to this condition.
thresholds are exceeded, the error condition will be indicated by either a flashing amber LED or reported during the Power-On Self-Test (POST).
This issue is expected to manifest as “Unrecoverable Read Errors (UREs)” on a high percentage of affected drives during the first year of operation, resulting in the Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.) error thresholds being exceeded. HP has been made aware of a specific supplier manufacturing process issue that affects the reliability of certain 300GB, 450GB, 600GB, and 900GB Hard Disk Drives listed in the Scope section below that shipped from HP between January 18 – Februand April 1 – (no other date ranges are affected). By disregarding this notification and not performing the recommended resolution, the customer accepts the risk of incurring future related hard drive failures. Neglecting to perform the required action could potentially result in sub-optimal server performance, including data loss. HP strongly recommends performing this required action at the customer’s earliest possible convenience.
IMPORTANT : The HP SAS hard drive replacement option in the Resolution section of this advisory is required to prevent certain HP SAS hard drives from experiencing Unrecoverable Read Errors (UREs) leading to S.M.A.R.T. Genisys > Blog > General > Support Communication – Customer Advisory Support Communication – Customer Advisory
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